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Contact Details

PRASA

Physical Address:
1040 Burnett Street
Prasa House
Hatfield
Postal Address:
Private Bag X101
Braamfontein
2017
Phone:  +27 (0)12 748 7000


Website: http://www.prasa.com

Metrorail

Phone:  0800 127 070

Customer Complaints
Bonza Mangena
Phone:  012 743 0134 or 012 315 2756
E-mail:  bmangena@prasa.com
Address:  Room 154 Pretoria Station Building,
 Corner Scheiding and Paul Kruger Streets,
 Pretoria

Gauteng
Tony Games
Mobile:  083 268 7129
Phone:  011 773 1506
E-mail:  tgames@prasa.com

Kwazulu Natal
Customer Care:  0800 33 6868
Crime Report:   080 131 0149 / 031 361 8164

Western Cape
Complaints:
Toll-free all hours in 3 regional languages:  0800 65 64 63
E-mail: ctcomplaints@metrorail.co.za

Customer Complaints Service Cellphone
Chamsley Lekalakala Bellville-Wellington-Strand-Stellenbosch 083 443 0296
Cyril Bauer Cape Town-Woodstock-De Grendel 083 351 2715
Luleka Ndzuzo Salt River-Retreat-Simon’sTown 082 376 0252
Lumkile Mzukwa (acting) Langa-Sarepta-Kapteinsklip-Chris Hani 082 263 7899

Eastern Cape
Mimi Katsio
Mobile:  082 707 3045
Phone:  (043) 700 2039
E-mail:  nkatsio@prasa.com

Website: http://www.metrorail.co.za

Shosholoza Meyl / Premier Classe

Central Reservations and General Enquiries:
Premier Classe

Phone:  086 000 8888
Fax:  +27 (0)11 773 7946
Email:  info_premierclasse@prasa.com

Shosholoza Meyl
Customer Services Phone:  086 000 8888
Fax:  +27 (0)11 774 7946
Email:  info_shosholozameyl@prasa.com


Lesedi Mapheto
Office:  012 748 7035
Phone:  073 133 9096
E-mail:  lmapheto@prasa.com

Customer Complaints Area Telephone Cellphone
Pumi Vani Eastern Cape 0458082011 083 455 8096
Andrew Seroka Limpopo 0137529207 083 380 5765
Thotwane Ramokoma Free State 0514083390 083 400 4576
Karel Crous Western Cape 0214492124 083 455 8145
Henry Feleza Johannesburg 0117737620 083 297 4612
Jeanette Ramabulana Pretoria 0123153298 072 510 6621
Ravind Folly Durban 0313617171 083 389 6196
Nomathamsanqa Ranthako National 0117748357 083 448 7240
Derrick Mthethwa OBS (Gauteng) 0117735621 083 286 2926
Enver Benefeld OBS( Cape Town) 0214492118 083 452 7865

Autopax

National Customer / Call Centre
Phone:  011-774 8304 / 0861 589 282

Report Bad Driving
Phone:  086 055 5999

Vusi Nhlapo
E-mail:  vusi.nhlapo@prasa.com (for media related queries only)

Website: http://www.autopax.co.za

WE HAVE MOVED!

New Address:
1040 Burnett Street
Prasa House
Hatfield

GPS: -25.750534, 28.231975


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